This course is available by: eLearning
 

eLearning PDP’s eLearning courses are facilitated via a dedicated learning platform using videos, supplementary documentation and multiple choice self-assessment questions. The content can be viewed at any time allowing delegates to train around other commitments. Find out more on PDP’s eLearning courses.

Role of the Data Protection Officer

Course Overview:

The role and functions of the Data Protection Officer are wide-ranging, from handling information access requests to liaising with senior management on compliance strategies, from devising plans for training staff members to conducting gap analysis, and from handling complaints from customers and employees to dealing with investigations by data protection regulators.

The day-to-day work of the DPO is critical to the smooth running of organisations and to establishing and maintaining effective and productive relationships with the organisation’s customers, staff members and other relevant individuals. DPOs play a central role in ensuring that the organisation meets its data protection responsibilities and in avoiding unwanted attention from regulators.

This course analyses the role and duties of the DPO in a practical context and provides delegates with the information that they need to become more effective and efficient. Topics include:

• mandatory and non-mandatory duties
• relationship between the DPO and senior management
• the organisation’s obligation to involve the DPO in key decisions
• the organisation’s responsibilities to provide appropriate facilities and resources to DPOs
• the requirement for DPOs to be “independent”
• handling conflicts of interest
• understanding data flows and gap analyses
• key skills, including leadership and conflict resolution
• the need for confidentiality
• accessibility of the DPO
• the requirement to keep records
• communicating with data protection regulators

It is recommended that delegates attending this course have a solid knowledge of the fundamentals of data protection. Those with limited existing knowledge should attend Data Protection Essential Knowledge – Level 1 and Data Protection Essential Knowledge – Level 2 before attending this course.