In-House Training Terms

Public Training Terms

Qualifications Training Terms

 

In-House Training

 

Fees

Organisations are requested to pay the fee within 28 days of the date of the invoice.

 

Cancellations/Refunds

Cancellations of in-house training courses are subject to a 25% administration fee where the cancellation is made more than one calendar month before the date of the training course. No refund is payable for a cancellation made within the calendar month immediately prior to the training course – in this event the full sum shown on the invoice remains payable.

 

Late Payment

PDP reserves the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Allied Irish Bank. Should it be necessary to instruct debt collectors to recover payment of invoices, the customer will be responsible for the relevant fees.

 

Public Training

 

Fees

Organisations booking training courses are requested to pay the fee within 28 days of the date of the invoice.

 

Discounts

Multiple delegate booking discounts apply to delegates booked at the same time, on the same course or same combination of courses, and from the same organisation, and may not be used in conjunction with any other discount or offer.

 

Cancellations by the Delegate / Refunds

Notice given by delegate (prior to course date)   Applicable fee / procedure

 

More than one calendar month

  Delegates may transfer free of charge to any other equivalent price or cheaper course (balance to pay for more expensive course).  For cancellations, an administration fee of €75 (plus VAT) per delegate will be charged.

 
Between one calendar month and two weeks   Delegates may transfer free of charge to any other equivalent price or cheaper course (balance to pay for more expensive course).  For cancellations, an administration fee of €150 (plus VAT) per delegate will be charged.

 
Between one week and two weeks   Delegates can transfer to any another course for €150 (plus VAT) per delegate, plus any difference in course fees where the new course is more expensive.  No refund is payable for cancellation.

 
Between one week and 24 hours   Delegates are entitled to receive a 50% discount on any other training course held within one year from the date of the cancelled course.  The new course must be booked within one calendar month of cancellation.  No refund is payable.

 
Between 24 hours and start time of course   No refund. No discounts. No transfers permitted.

 
     

Where a delegate transfers his/her booking to another course, the delegate will not be entitled to any refund where he/she cancels attendance at that other course. Only one transfer is permitted per course per delegate – the fee will be charged as above.

 

Alterations / Cancellations of Courses by PDP

It may be necessary for PDP to change the content and timing of the programme, the speakers, the date or the venue.  In the unlikely event of the programme being cancelled by PDP, a full refund will be made.  For all bookings, the liability of PDP shall be limited to the amount of the fee actually paid to PDP by the delegate.  PDP shall not be liable where an event is cancelled or cannot take place due to circumstances beyond its reasonable control.

 

Registration Information

Registration information, including directions to the venue and timings, will be sent to the delegate by email at least 7 days prior to the event.  PDP will not be responsible for the non arrival of registration information.  Any delegate not receiving the registration information by 7 days prior to the event should contact us on +353 (0)1 657 1479.

 

Late Payment

PDP reserves the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Allied Irish Bank.

 

Qualifications Training

 

Fees

Organisations booking for the Practitioner Certificate Programme are requested to pay the fee within 28 days of the date of the invoice.  Candidates will not be permitted to sit the Examination where the Programme fee has not been paid.

 

Discounts

Multiple candidate booking discounts apply to candidates booked at the same time, on the same Programme, and from the same organisation, and may not be used in conjunction with any other discount or offer.

 

Cancellations by the Delegate / Refunds

Any candidate that has booked onto any Practitioner Certificate Programme may cancel that booking at any time up to two weeks before the date of the first course that the candidate has nominated to attend – such cancellations will incur an administration charge of €150 plus VAT.  Any notice of cancellation that is received by PDP after that date ( two weeks before the date of the first course that the candidate has nominated to attend ) will entitle the candidate to a refund of €300 plus VAT for each course date that was nominated by the candidate that remains unattended and in the future at the date that notice of cancellation is received by PDP.

The following terms apply to the transfer by a candidate of one or more of the courses that make up the training aspect of the Practitioner Certificate Programmes:

 

Notice given by delegate (prior to course)   Applicable fee / procedure

 

More than two weeks

  The candidate may transfer free of charge to any other date/city for the same course

 
Between one week and two weeks   The candidate may transfer to any other date/city for the same course for €150 plus VAT per course

 
Between one week and 24 hours   The candidate may transfer to any other date/city for the same course for €300 plus VAT per course

 
Between 24 hours and start time of course   The candidate must pay the full stand-alone published rate for the course in order to transfer to any other date/city for the same course

 
     

Changes to Examination Date

Candidates may request a change to their Examination date – fees for changing the date depend on when the request is made, as follows:

 

Notice given by Candidate   Applicable fee

 

More than three weeks prior to the Examination date

  Free of charge

 
Between three weeks and one week prior to the Examination date   €190 plus VAT

 
After one week prior to the Examination date   €290 plus VAT

 

 

Cancellation of Courses by PDP

It may become necessary for PDP to cancel a course that forms part of the candidate’s booking for the Practitioner Certificate Programme.  Such cancellations occur only very rarely.  In these circumstances PDP will book the candidate onto the candidate’s choice of an upcoming date/city for the same course.  PDP shall not be further liable where a course is cancelled or cannot take place.  For this reason delegates are encouraged to not to book travel or accommodation more than two weeks prior to any course date.

 

Registration Information

Registration information for each course and for the Examination, including directions to the venue and timings, will be sent to the delegate by email at least 7 days prior to the event.  PDP will not be responsible for the non arrival of registration information.  Any delegate not receiving the registration information by 7 days prior to the event should contact us on +353 (0)1 657 1479.

 

Late Payments

PDP reserves the right to charge late payment interest on any outstanding invoice at the rate of 5% above the base rate of Allied Irish Bank.

 

 
 

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